ISS Website Privacy and Cookie Policy

Modified: 23 May 2019


International Schools Services Website Privacy & Cookie Policy


Welcome to, the website of International Schools Services (“ISS”,“we,” “us”, “our”). We respect the privacy of the users of our website and are committed to protecting personal information according to data protection laws and best practices.

ISS is a non-profit education services organization that primarily serves the international school community. We provide recruitment, supply, accounting, and management services to that community. This document applies to all visitors to our website.

How we Collect and Use Personal Information

We use the personal information we collect from our public website to:

  • to administer, protect and improve our website and our systems;
  • to better understand the preferences of our website visitors;
  • to compile aggregated statistics about our website usage.


This list is not exhaustive and does not apply to the portals used for our paid services.

Categories of personally identifiable data include information in a standard curriculum vitae (such as photos, name, address, telephone number, email address, employment history, education and other qualifications, languages and other skills). It may also include, without limitation: age, nationality, and assessments from third parties. It is not our policy to seek any sensitive information through our website for our own use unless legally required for payroll processing. Our records derive from information collected directly from you, and employer references.

We may provide information to third party service providers who process information on our behalf to help run some of our internal business operations including payroll and benefit processing, email distribution, IT services, and customer services.

We may from time to time be required to disclose information about you to the I.R.S. or third parties under a legal requirement or court order. We act responsibly and take account of your interests when responding to any such requests.

Under no circumstances do we sell or share personal information with any other organization that is not directly involved in the hiring process.

Data Security

Protecting your Personal Information is important to us. We use appropriate technical and organizational measures and safeguards designed to help prevent unauthorized access, unlawful processing, and unauthorized or accidental loss of your personal information.

All sections of this website where personal information is submitted or exchanged include encryption of your communication with us over the website based on the Secure Socket Layer (SSL) protocol.

While ISS does protect your data in our systems and during transit, we often have no control over the physical security of your data once it is in the hands of a recruiter. Recruiters often share information with other recruiters and school management, as part of their hiring processes. We ask that you understand this risk before considering a membership with ISS, and cancel your membership if at any time you become uncomfortable with our terms.

Use of Email

ISS uses email and other means to communicate for all aspects of the services we provide.

Keeping Your Information

When your personal information exceeds six years or is no longer needed or required, we will ensure it is securely disposed of. Where required by applicable law we will notify you when such information has been disposed of.

Your Rights

You have the right to withdraw your consent at any time or to access and request that we rectify or remove your personal information from our system(s). Local laws may give you additional rights, such as the right to request the information in your file, in a commonly readable format, at any time.

If you need assistance accessing, updating, correcting or removing your personal information from our System, or if you no longer desire our services, please complete the form.

Please note that we will request proof of identity prior to acting on any request. In certain circumstances (for example where required or permitted by law) we might not be able to provide you with access to some of your personal information, but where appropriate we will notify you of the reasons for this.


Please be aware that this website may contain links to third-party websites. This Policy applies solely to information collected through this website. If you land on our website from other websites (or move to other sites from our website) you should read their separate privacy policies.

Cookies and Analytics

Cookies are text files containing small amounts of information which may be downloaded to your computer or mobile device when you visit a website. We use cookies and analytics tools to help deliver our online services, identify any service issues, improve our online services, provide content tailored to users’ likely interests and personal preferences, send information to you by post, email or other means that we think may be of interest to you, and monitor site traffic and usage.

We use some non-essential cookies and analytics on our website, such as Google Analytics to monitor and improve our efficacy and performance.

More information about the ways in which Google Analytics collects and processes personal data can be found here:

We use Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

More information about cookies, including how to block them on all sites or delete them, can be found at

Terms and Conditions

This Privacy & Cookie Policy explains the ways in which we collect and process personal information about you through the website. For the terms and conditions which apply to your use of this website, please refer to our ISS Website Terms and Conditions.

Changes to Terms

We may revise this Policy by amending this page. Please check this page from time to time for any changes we have made. If you do not accept the amended Policy, please stop using this website.

Contact Us

If you have any questions concerning this website or its policies, or to exercise your rights with respect to your personal information, please complete the form.

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