ISS is committed to the success of the search, and will take extraordinary measures to ensure the client is satisfied. In the unlikely event that a search does not result in a successful conclusion, ISS will assist with another search at no further costs other than expenses. If it is too late to consider another new search for the coming academic year, ISS will assist with the search and selection of an interim Head or Principal and then will begin a new search, once again at no further cost other than expenses.
Warranty: We guarantee our clients’ satisfaction with both the process and the result.
Should the successful candidate not complete the first 2 years of the initial contract, ISS will conduct another search at no further cost other than expenses.